Video conferencing within healthcare

Matt HoltonHealthcare

Secure Video Conferencing Solutions

Video conferencing/ Teleconsultation solutions are being utilised more and more frequently as healthcare professionals become increasingly aware of their benefits. It is an industry which is predicted to continue growing, supported by Transparency Market Research predicting the industry to be worth £26 billion by 2020.

Whether the systems are used for outpatient check-ups, remotely supporting patients with physiotherapy, consultations, a multi-disciplinary team meeting, or a cross site trust meeting, video can enhance your communication and collaboration abilities.

Using our vast experience, customer feedback and considerable research, over the next few days we’ll be covering the benefits of video conferencing within healthcare and how it can be best utilised within various areas of the healthcare industry.

Benefits of Video Conferencing Within Healthcare

  • Save time and money

Video conferencing can help doctors save time and costs spent travelling to patients or meetings. By using video, doctors are able to speak directly with their patients, observe them, provide prescriptions and keep check on the course of treatment. With our platform running across all major platforms, it enables organisations to install the software onto existing devices.

Another cost video conferencing can help to cut, is the cost incurred when a patient doesn’t turn up to an appointment, which reported by The Independent, cost the NHS £1 billion in 2017 alone. With on demand Teleconsultations, this would no longer be an issue. If a patient doesn’t turn up, the doctor simply moves onto the next patient in a virtual queue.

  • Reduce waiting times & help more patients.

According to the Independent (January 2018) NHS A&E waiting time performance is at worst ever levels and emergency departments are in a state of emergency.

Many people turn to A&E due to the waiting times and lack of available appointments at their GP surgery’s, who are also under immense pressure. Teleconsultations can help relieve some of this pressure by allowing doctors to diagnose patients without them having to visit the surgery/hospital. Patients can easily book an appointment online and potentially speak with a physician within hours. GP’s can make their way through the virtual queue at a faster rate, but without having to compromise patient care. Doctors are still visibly able to see their patient’s symptoms and can always refer any patients they feel need to be seen in person.

Video gives patients who live in remote areas, feel too ill to leave their house, are travelling, can’t get time off work etc. much better access to physicians. They can easily have an appointment online, over whatever device they have, from wherever they are.

Patients with long term illnesses (such as diabetes) or requiring aftercare (such as physiotherapy) could be monitored and supported over teleconsultation resulting in less frequent visits to hospitals/GP surgeries.

  • Connect with specialists

Trying to organise a meeting with a medical specialist can be challenging due to very busy schedules, whether you need them for medical skills sharing, or urgently need advice on a serious illness or treatment plan, video conferencing breaks geographical restrictions. You can connect with specialists wherever they are, at any time, over multiple devices, with less expense.

  • Improve medical training

Medical training is vital, but it can be difficult to find time where doctors can put treatment aside for training. With video conferencing, they can attend these training sessions from their own office, and still get the benefits they would have in person – sharing treatment methods, discussing serious diseases etc.

Employees or new staff are also able to take part in training/educational courses in large groups across multiple locations with no need to travel.

  • View surgeries

Surgery view is a vital part of training, previously teams would be sent to the operating room to observe – which could cause issues with the surgery itself due to the limit of space or everyone being able to equally see what’s happening. While recording the surgery is also an option, it doesn’t have the same impact as being able to see it live, and be able to ask questions and communicate with the surgeon in real time.

With video conferencing, observation teams from anywhere can view and emulate the surgery without overcrowding a room, and without losing out on learning and being able to speak with the surgeon in real time.

Video conferencing has many benefits that can give your organisation a competitive advantage, you can reach far more patients, reduce waiting times, connect with specialists, improve medical training and enhance the ability to observe surgeries. No longer are you restricted geographically or by time/money, easily connect with people anywhere, over multiple devices.

NHS England is using technology to empower patients and deliver high quality care as part of its digital transformation strategy. As part of the General Practice Forward View, a £45 million fund for 2017/18 has been created to contribute towards the costs for practices to purchase online consultation systems. For more information: click here

We know application processes can be arduous, time consuming, with no guaranteed outcome, which is why we can partner with you and help with your application.

Questmark have been providing customers with the equipment and support throughout the growth of the telemedicine industry, from the design stage to ongoing support following deployment. Even on occasions helping organisations apply for funding.

To find out more about how Questmark can support you, call 0330 300 0000 or email marketing@questmark.co.uk