Benefits of Telepsychiatry

Jodie ParnhamHealthcare

benefits of telepsychiatry

Today is World Mental Health Day 2018, this years focus being on young people and mental health in a changing world.

According to MHFA England, only a quarter of young people with a diagnosable mental health issue get access to the treatment and care they need. An article by the Daily Star revealed that 75% of young people with a mental health problem are not receiving treatment and the average waiting time for effective treatment is 10 years.

There are many reasons it can take that long for effective treatment, however, patients are often faced with long waiting times, struggle to get to appointments and often aren’t comfortable going to doctors offices.

Healthcare is steadily embracing a digital transformation, and this can only improve services, especially with the introduction of telemedicine solutions.

Benefits of Telepsychiatry

Telepsychiatry involves the use of video conferencing platforms to provide a variety of mental health care services to patients. Telemedicine is frequently used to provide consultations, follow-up care and medication management services to patients.

Benefits include:

  • Reduce waiting times. One of the biggest benefits to telemedicine is that it can massively reduce waiting times as healthcare professionals can see more patients and patients can easily book an appointment at the click of button, then potentially speak to a professional within hours.
  • Telemedicine can help cut the costs incurred when patients don’t turn up to appointments.
  • Improve communication between specialists. Video doesn’t just benefit patients, you can improve communication methods with your colleagues or other medical professionals, and attend meetings from anywhere over any device.
  • Reduce travel times and provide easier access (e.g. for the elderly and disabled). One of the biggest reasons people put off attending appointments is because they can’t get to them. By providing telepsychiatry, you are giving a lot more people easier access to the care they might desperately need. Up to 300,000 people with mental health problems lose their jobs each year (Daily Star), with telepsychiatry, people can attend their appointments from anywhere, meaning it doesn’t have to impact their jobs/daily lives.
  • Those with extreme anxiety may prefer appointments of video. The most common mental health condition is anxiety, which affects 5.9 in every 100 people (Daily Star). Many people suffering may feel more comfortable opening up if they are sat in their own home and talking to a professional over video, rather than having to sit in an unfamiliar environment.
  • Video conferencing has the ability to share your screen, documents, and present to each other during a call, allowing you to share results, knowledge, discuss treatment plans etc. as easily as you could in person.
  • Appointments can be attended from anywhere with an internet connection, over all major devices (phone, tablet, PC, Laptop etc.)


By embracing video conferencing solutions, the healthcare industry can give patients who are suffering with mental health issues much greater access to the professionals and help they require.

With Questmark you can also be confident your meetings are secure. We have various encryption methods and role based authentication to keep your meetings as secure as possible. And with our ISO 27001, ISO 9001, ISO 14001 and various other security measures you can give yourself the reassurance you need. (View our security policies and procedures here)

For more information on the benefits of video conferencing you can speak to one of our professionals on 0330 300 0000 or